Frequently asked questions

How do I make an account?

To create your Acetechub Account, follow these simple instructions:
• Click on the ‘Sign in’ button on the top right-hand corner of the home page
• Enter Username and password to Sign in.

How can I update/edit my shipping or billing address details?

Go to ‘My Account’ and click on ‘Edit’ at the address tab to enter your new address.

How will I know if my order has been placed successfully?

You will receive an email confirmation from The EA Plug once your order is successfully placed. The mail will have all the details related to your order.

How to search products?

Search for products by entering the product name or keyword into the Search Bar at the top of any page. Try to enter a general description. The more keywords you use, the fewer products you will get in the results page. When you find a product you’re interested in, simply click the product name or the product image for more details.

What is the location of your permanent office?

We are an online store so we are online and provide the best service to our valued customers through email and online chat. We plan to build a permanent office soon after we establish ourselves as a leading online store.